Help for Group Administrators

This guide will help you manage your group effectively on GatherUK.

Getting Started

1. Create Your Group

Start by creating your group. You'll need to provide:

  • Group Name: Choose a clear, descriptive name
  • Description: Explain what your group is about and who it's for
  • Tagline: A short, catchy phrase that appears on group cards
  • Location: City and postcode to help members find you
  • Visibility: Choose public (anyone can join) or private (requires approval)
  • Hero Image: Upload an attractive banner image (recommended: 1200x400px)

2. Set Up Your Group Subscription

After creating your group, you'll need to set up a subscription. Visit your group's Admin Dashboard and click on the "Group Subscription" section to configure payment via PayPal or bank transfer. You can also access it directly from your group page menu. Remember: new groups get three months free while we're starting up!

Using Your Admin Dashboard

Accessing the Dashboard

Navigate to your group page and click "Dashboard" in the group menu, or go directly to /group/[your-group-slug]/admin-dashboard-group. The dashboard is your control centre for managing everything about your group.

Dashboard Sections

Your dashboard includes:

  • Member Management: View all members, suspend/remove members, manage subscriptions
  • Event Organisers: Assign event organisers who can create and manage events
  • Group Hero Image: Update your group's banner image
  • Group Interests: Add tags to help members find your group
  • Payment Details: Configure PayPal or bank account to receive adhoc payments from members (e.g., event fees, donations)
  • Group Analytics: View member count, event statistics, and activity
  • All Events: See all upcoming and past events for your group
  • Manage Locations: Add and manage locations for your events

Managing Members

Viewing Members

The Member Management section in your dashboard shows all members subscribed to your group. You can see their names, join dates, and status (active/suspended).

Suspending Members

If a member violates group guidelines, you can suspend them. Suspended members cannot RSVP to events or interact with the group, but they remain subscribed. You can unsuspend them later if needed.

Removing Members

To permanently remove a member from your group, click "Remove" in the Member Management section. This will unsubscribe them from the group. They can resubscribe later if they wish.

Private Group Approvals

If your group is private, subscription requests will appear in your dashboard. You can approve or reject requests. Approved members will receive an email notification.

Managing Event Organisers

Adding Event Organisers

Event Organisers can create and manage events but cannot change group settings. To add an organiser, go to the "Event Organisers" section in your dashboard, search for a member by name, and click "Add as Event Organiser". They must already be subscribed to your group.

Removing Event Organisers

You can remove event organisers at any time from the Event Organisers section. Note: Group Administrators are automatically event organisers and cannot be removed from that role.

Group Settings & Customization

Updating Group Information

Visit your group's Admin Dashboard and click on the "Group Settings" section, then click "Edit Group" to update the name, description, tagline, location, and visibility settings. Changes take effect immediately.

Hero Image

Upload or update your group's hero image from the dashboard. This image appears at the top of your group page and in the group directory. Recommended size: 1200x400px or larger. The image will be automatically cropped to fit.

Group Interests

Add interests (tags) to your group to help members find you when searching. Choose from existing interests or create new ones. This makes your group more discoverable in the directory.

Payment Details

Configure how you receive adhoc payments from members (e.g., event fees, donations, or other payments). You can set up PayPal (email or client ID) or provide bank account details. These payment details are separate from your group subscription payment and are used when members make payments directly to your group.

Managing Locations

Adding Locations

Locations are group-specific to prevent conflicts. Add locations from the "Manage Locations" section in your dashboard. You can create locations with names and addresses. These locations will be available when creating events.

Reusing Locations

Once you've created a location, it will appear in your location templates when creating new events. This saves time for recurring events at the same venue.

Group Analytics

Viewing Statistics

The Group Analytics section shows:

  • Total number of members
  • Number of upcoming events
  • Number of past events
  • Recent activity and growth trends

Use these insights to understand your group's engagement and plan future activities.

Deleting Your Group

⚠️ Permanent Action

If you need to delete your group, you can do so from the bottom of your Admin Dashboard. This action cannot be undone and will permanently delete:

  • All events and RSVPs
  • All member subscriptions
  • All photos and galleries
  • All messages and data

Make sure this is what you want before proceeding. You'll be asked to confirm twice.

Tips & Best Practices

✓ Keep Your Group Active

Regular events keep members engaged. Try to schedule events consistently, even if they're small gatherings.

✓ Communicate Clearly

Use event descriptions to provide all necessary information. Send email updates to attendees when plans change.

✓ Delegate with Event Organisers

Don't try to do everything yourself! Assign trusted members as Event Organisers to help manage events and grow your group.

✓ Build Community

Encourage members to share photos, interact with each other, and participate actively. A strong community is built on engagement.

Still Need Help?

Check our Help for Event Organisers guide, view our FAQs, or contact us.